Every scenario runs live — watch GEN PBX route, record, fallback, and confirm in real time.
GenPBX powers call management for ISPs, Call Centers, eCommerce, Online Shops and more — IVR, Webhook order confirmation, Web SDK, Voice OTP, off-day scheduling, WhatsApp alerts, and zero extra cost per agent.
Click any scenario — see real-time call flows handled automatically.
From inbound routing to outbound campaigns — GenPBX handles every customer touchpoint automatically.
100+ simultaneous calls on one number. No busy signals, no lost customers.
Press 1 for billing, 2 for support, 3 to confirm order — fully automated.
Live calls, active agents, durations — full visibility in one screen.
Customer places order → Webhook triggers → IVR calls customer → Press 1 Confirm, Press 2 Cancel. Zero human needed.
Embed a call button on your website. Customers call your team directly from browser — no app, no cost, no phone number needed.
Trigger outbound IVR calls via webhook from any platform — Shopify, WooCommerce, custom CRM or your own app.
Missed a call? Customer instantly gets a WhatsApp — "We'll call you right back."
Bill reminders, order updates, new offers — sent to thousands with one click.
Calls on holidays or off-hours? Auto voice message plays. Calls saved in a special category — never lost, reviewed next working day.
Secure customer verification by voice call — fast, no SMS cost needed.
Field & fiber teams receive calls on their phones. No extra SIM, no extra bill.
No internet on field? Calls forward automatically to any mobile number via PSTN.
All branches, all agents in one dashboard — manage from anywhere.
Missed calls and CDR reports sent automatically to your inbox daily.
Peak hours, missed calls, agent performance — all in daily reports.
From the first ring to full resolution — GenPBX handles everything automatically.
One number handles unlimited simultaneous calls. Nobody gets a busy tone.
Smart menu guides the customer — billing, support, or new connection.
Office or field — your team receives calls on desktop or Android app.
Live dashboard + daily reports. Every call tracked, every agent monitored.
GenPBX powers call operations for businesses in Asia, Middle East, Europe & Americas — one platform, every language, every timezone.
Ready to transform your call management? We're here to help.